Lessons Scheduler
This lessons scheduler is for current students only.
If you have any questions or concerns please contact us anytime.
- Email: [email protected]
- Text or call: (469) 563-4333
Do you need to reschedule or cancel a lesson? Please review our policies below.
New student trial lessons, please use our new student form to book your first lesson.
Payment for ‘Pay-As-You-Go’ lessons must be collected prior to the lesson or the lesson will be forfeited.
Torres Music Academy Policy for Reschedule and Canceled Lessons
Student Cancellation & Rescheduling Policy
- Lessons canceled before the recommended 24-hour minimum notice – All (Monthly Tuition or Per-Lesson) lessons canceled with at least 24 hours’ notice can be rescheduled for a later date, up to two times per lesson (i.e. A student may reschedule the lesson to a later date, and if necessary reschedule the lesson to an additional later date, but any additional rescheduling is not guaranteed).
- Less than 24 Hour Lesson Cancellations – All (Monthly Tuition or Per-Lesson) lessons canceled by the student or Account Holder with less than a 24 hours’ notice may or may not be rescheduled at the discretion of Torres Music Academy and is contingent upon the instructor’s availability to make special arrangements on short notice.
- Monthly Tuition Rate Students Cancellations – Students utilizing the Monthly Subscription Plans who have pre-paid for that month may cancel or reschedule make-up lessons:
- Make-up lessons can be carried over to the following month.
- Make-up lessons expire in 3 months after the date of the canceled lesson
- Make-up lessons may not be redeemed for cash
- Make-up lessons can be gifted to another student upon approval from the business with the same parameters as above
- All (Monthly Tuition or Per-Lesson) lessons canceled due to non-payment will be forfeit without refund.
- Torres Music Academy reserves the right to cancel a lesson at any time due to a change in the instructor’s availability, in the case of sickness, emergencies, natural disaster, or pandemic-related closures.
- Lessons canceled by Torres Music Academy will be rescheduled or credited to the student’s account.